The Website provides sale of our product and periodically service of our subsidiary and/or distributors.
Product prices and service prices listed in the Website are subject to change without notice. We attempt to ensure that the information and pricing on the Website is complete and accurate; however there could be typographical errors and other inaccuracies. In the case of a product or service is listed an incorrect price, we reserve the right to cancel or refuse any order placed for such product or service. We assume no responsibility for such errors and omissions, and reserve the right to modify the information in the Website at any time.
Our product prices exclude delivery charges, when applicable the delivery charges will be clearly stated and added at “Final Total” of the applicable invoice.
Our return policy is set out to all customers who purchase from this Website and from our distributors to ensure best quality and customer satisfaction, you are required to contact us before returning a purchased product at firstname.lastname@example.org, all returns are only applicable for 14 days from the date of receiving:Return of faulty products:
Shall you receive a defective or damaged product, we will send out a replacement on the same product at no cost to you upon receiving of your return of such product. Returned product must be the original packaging with correct product weight.Return for exchange of other product:
To exchange of other product lines, you are required to state the reason of exchange when you contact us. We will send out the exchange product to you once we receive your return of purchased product correctly. Return for exchange must be un-used and sealed as original packaging. Product exchange value must be same or lower with the purchased product.Return for refund:
Refund of purchased value takes 21 working days from the date of acceptance. You are required to state the reason of refund when you contact us. Returned product weight must not less than 80% percent of the original weight. We will not issue a refund for any packages marked “return to sender.”Return address:
V PRIMEUS SDN BHD (1103968-K)
No 77-1, Jalan PUJ 3/3, Taman Puncak Jalil, Bandar Putra Permai, 43300 Seri Kembangan, Selangor, Malaysia.
To improve our service to better serve you, you are welcome to provide comment, feedback or post a question on product you purchased, your usage experience and your experience with us by compliance with TOS in this agreement:Content Submissions:
All content submitted by you will be reviewed by us before we approve to public on the Website, we reserve the right to determine whether any of your contents are appropriate and comply with but not limited to these TOS, remove any part and/or all of your submissions if we found incompliances on your contents, we do not have responsibility to contact you if your contents cannot be approved by us, and we reserve the right to terminate your account with or without prior notice.License
By posting, storing, or transmitting any content on or to the Website, you hereby grant us a perpetual, worldwide, non-exclusive, royalty-free, sub-licensable right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, and sublicense such content in any form, in all media now known or hereinafter created, anywhere in the world. You hereby irrevocably waive any claims based on moral rights or similar theories, if any.Users Interaction
We do not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content that you post. We will not be liable for any damage or harm resulting from any content, nor from your interactions with other users of the Website. We reserve the right, but have no obligation, to monitor interactions between you and other users of the Website and take any other action to restrict access to or the availability of any material that we or another user of the Website may consider to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable (including, without limitation, because it violates this TOS).
Our product prices are exclusive of GST. Where applicable, the excluded tax will be clearly stated and displayed on the ‘Final Total’ as additional charges.
All materials on the Website, including, without limitation, the logos, design, text, graphics, other files, and the selection and arrangement thereof are either owned by us or are the property of our suppliers, licensors, or other companies. You may not use such materials without express written permission.
Snovits is a trade name we own. We own the related design marks, and other trademarks on the Website. Page headers, custom graphics, button icons, and scripts are trademarks or trade dress we own. You may not use any of these trademarks, trade dress, or trade names without our express written permission.
We provide the website, the products, and services on an “as is” and “as available” basis. We do not represent or warrant that the products, the website, the services, their use, and any information on contained therein:
This website may contain forward-looking statements that reflect our current expectation regarding future events and business development. The forward-looking statements involve risks and uncertainties. Actual developments or results could differ materially from those projected and depend on a number of factors, some of which are outside our control.Health-related information
We provide information on the website for informational purposes only. It is not meant as a substitute for the advice of a doctor or other healthcare professional. You should not use the information available on or through the website for diagnosing or treating a medical condition. You should carefully read all product instructions prior to use.
All products are subject only to any applicable warranties of their respective manufacturers, distributors, and suppliers, if any, provided in the product packaging. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product modification, product misuse, abuse, improper product selection, noncompliance with any codes, or misappropriation.
We will not be liable to you or any third party for any consequential, incidental, indirect, punitive, or special damages (including, without limitation, damages relating to lost profits, lost data, or loss of goodwill) arising out of, relating to, or connected with the use of the website or products, regardless of the cause of action on which they are based, even if advised of the possibility of such damages occurring.
In no event will our aggregate liability arising from, relating to, or in connection with this TOS, including, without limitation, claims relating to the website or the products, exceed the greater of MYR200 or the amount that you paid for the products.
You agree to defend, indemnify, and hold harmless the Website and its subsidiaries, affiliates, and their directors, officers, agents, members, shareholders, co-branders, or other partners, employees, and advertising partners from any liabilities, losses, actions, damages, claims, or demands, including reasonable attorneys’ fees, costs, and expenses, made by any third party directly or indirectly relating to or arising out of:
You acknowledge and understand that if the Website is unable to provide the Product as a result of a force majeure event. The website will not be in breach of any of these TOS. A force majeure events are events beyond the control of the website. The Website shall not have any liability to you for failing to perform its obligations, warrants and contracts or any other form of liability under this agreement to the extent that such failure is as a result of a force majeure event.
You acknowledge and agree that, regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, relating to, or connected with your use of the Website must be filed within one calendar year after such claim or cause of action arises, or forever be barred.
We reserve the right to modify or change these TOS from time to time, with or without prior notice. When changes or modify happens we will acknowledge by posting notification on the Website footer for a period of time. You can always check the most current version of the TOS at this page.
These TOS and any contract, warrant in relation with this Website shall be governed and construed in accordance with Malaysian law. All disputes arising out of or relating to this TOS will be exclusively resolved under confidential binding arbitration held in Kuala Lumpur City, Malaysia. All correspondence between you and us shall be conducted in English language.